Shared Health’s Quality Management System for diagnostic services is thorough and full of checks and balances to help ensure that the results we report to doctors and health care providers are accurate and timely.
Patients and their families also have a role to play in quality; safety comes from asking questions and accessing information related to your health care journey. That’s why we have committed to helping Manitobans understand the processes at work behind their diagnostic care; the information that follows on this page provides a high level picture of different aspects of the quality systems in place.
Know your lab and imaging
Bring your Manitoba Health Card to your appointment or one other piece of identification that has your picture.
You are required to show appropriate identification before your sample will be taken. Your Manitoba Personal Health Identification Number (PHIN) Card is your primary health identification. Alternate identification card examples include:
- First Nation Inuit and Aboriginal Health (10-digit number)
- Health card from another province
To protect patient safety, Shared Health’s diagnostic centres have the right to refuse service when patients do not present adequate and appropriate identification; photo identification may be requested.
Follow the instructions given to you by your doctor carefully – for instance, if your physician indicated you cannot eat for 12 hours, you must follow this or we cannot complete your lab tests.
Quality Management System
Below is a snapshot of the key components of Shared Health’s Quality Management System: