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Roblin District Health Centre Issues Emergency Department Temporary Service Interruption

Emergency services remain available at Russell and Grandview Emergency Departments; patients encouraged to call 911 in emergency

A diagnostic services staffing shortage in the geographical area are affecting services at the Roblin District Health Centre, prompting the temporary interruption of services in the community’s emergency department, Shared Health and Prairie Mountain Health announced today.

The interruption will take effect Sept. 4, 2020 at 4 p.m. Community members are reminded to call 911 in an emergency or to go to the Emergency Department in either Russell or Grandview for care.

“The temporary relocation of Diagnostic Services in the geographic area are due to staff vacancies caused by recent retirements, maternity leaves and staff departures,” said Petr Kresta, Chief Operating Officer, Diagnostic Services, Shared Health. “Diagnostic services, including x-ray services, are being relocated at the Russell Health Centre.”

Two Diagnostic Services staff are being temporarily relocated from Roblin and Shoal Lake health centres to Russell to support services for the broader geographic area. Recruitment for the vacant positions is ongoing and service levels will be reevaluated as positions are able to be filled.

A number of clinical services remain available at the Roblin District Health Centre, including in-patient care. Diagnostic services such as ultrasounds, ECG exams and phlebotomy (lab sample collection, including blood samples) are also available. Hours of operation in Roblin will be 8 a.m. to 3:30 p.m., Monday to Friday.

Additionally, starting the week of Sept. 7, the Shoal Lake/Strathclair Health Centre will provide phlebotomy and ECG exams one day per week. Hours of operation for this service will be Tuesday, Sept. 8, from 8 a.m. to 3:45 p.m., then move to Mondays starting the following week. Patients requiring x-rays in Shoal Lake will be redirected to the Hamiota District Health Centre.

Emergency Response Services are aware of the planned changes and have systems in place to ensure timely access to emergency care continues, with sufficient ambulance availability and response capacity in Roblin and its surrounding area.

“Discussions with medical leadership in the region have identified the risk associated with continuing to operate an emergency department without urgent access to diagnostic services,” said Penny Gilson, CEO, Prairie Mountain Health. “We acknowledge the community has concerns about this impact on local service and that has been reflected in the number of emails and phone calls we have already received. 

However, we have made the difficult decision to temporarily direct community members in need of urgent care to other facilities in the area.”

Due to call volumes and increased workload associated with COVID-19, health officials cannot guarantee that all calls to their offices will be returned. As a result, residents can express their concerns via email at info@sharedhealthmb.ca.

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