Remote Access upgrade
If you are having connectivity issues with Remote Access, you may need to upgrade your Citrix Gateway plug-in.
- You can upgrade the plug-in by following the instructions in this guide
- Download the updated plug-in
If you continue to experience connectivity issues after upgrading Citrix Gateway, please contact the Shared Health Service Desk at 204-940-8500 or 1-866-999-9698.
If you are not having connectivity issues: