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COVID-19 Information: Latest updates for Manitobans and resources for health providers.

Remote Access

For all service inquiries or access requests please contact the Shared Health Service Desk through email (servicedesk@sharedhealthmb.ca) or by phone at 204-940-8500, or 1-866-999-9698

Attention:
Use of applications and systems through this site is limited to users who have been authorized by Shared Health. By accessing the applications and systems through this site you acknowledge and agree to comply with all applicable WRHA and Shared Health policies, practices and procedures regarding confidentiality, information privacy, remote access and acceptable use.

The systems and applications accessed through this site contain confidential and proprietary information. Any unauthorized trespass into or use of these systems and applications is prohibited. All access and activities on these systems and applications are monitored and recorded, and are subject to audit. By accessing these systems and applications, you represent that you are an authorized user of the Shared Health systems and applications you access and that you consent to applicable monitoring and recording. If you are not authorized to access a Shared Health application or system, please close your browser or navigate away from this site.

Digital Health has taken steps to ensure the remote access solution can scale to support provisioned users demand. While the service is very robust, there are variables that can slow or degrade your Remote Access experience, such as:

  • ­ Your internet connection speed
  • ­ The use of additional bandwidth consuming devices or services, such as Netflix, Spotify, video streaming and gaming on your local network
  • ­ Connecting over WIFI or hotspot
  • ­ Out of province use
  • ­ ISP Networks that are in development or are disrupted

If you encounter any problems with this site, please contact the Shared Health Service Desk at 204-940-8500 or 1-866-999-9698.

Shared Health Extended Office Remote Access

Digital Health Managed Device Experience

Extended Office

  • Enables authorized users to securely access applications and resources with a similar workplace experience.
  • Connects to the Digital Health network from any location, using a Digital Health-managed laptop.

Shared Health Hosted Applications

  • Enables authorized users to securely access a limited number of applications that have been configured to be accessible remotely based on a user’s application privileges.
  • Provides a fall back to the Extended Office selection should the device fail to meet endpoint security analysis minimum requirements.

Digital Health Unmanaged Device Experience

Service requires Windows 10 with Internet Explorer 11 or Current Chrome Browser and latest Citrix Receiver.

Shared Health Hosted Applications

  • Enables authorized users to securely access a limited number of applications that have been configured to be accessible remotely based on a user’s application privileges using a personal device (Windows 10 OS and current internet browser).
  • Requires the user to be provisioned with an additional second factor authentication service.

Remote Access User Guide


Outlook Web Access icon Web Mail

  • This service provides access to Outlook Web Access.

Clinical SharePoint link Clinical SharePoint

  • This service provides access to the WRHA Clinical SharePoint website.

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