Help Questions I am having issues with one of the following:I forgot my username or passwordMy account has been lockedI did not receive my account activation emailI am having problems registering for an accountI don’t have a Manitoba Health cardDo I need to create a separate account for new or subsequent results?I don’t see my results or updated resultsOther issue not listed above Please use the links below to recover a forgotten username or password. Forgot Username Forgot Password Please wait 15 minutes and try to login again. Please check your inbox, spam or junk folders for your activation email from no_reply@verosource.com. This email may take up to an hour to receive, depending on your email provider and your local mailbox settings. If you do not receive this email after an hour, a new activation email can be generated using the Forgot Username link found here. Be sure to check your inbox, spam or junk folders for this email. This email may take up to an hour to receive, depending on your email provider and your local mailbox settings. To sign up for a Shared Health COVID-19 Online Results Display account, you will need: your Manitoba Health Registration Card available to refer to when you register a personal email address that you have access to. Follow these instructions You require a Manitoba Health Registration Card to access your online results. If you do not have a Manitoba Health card, you can contact the COVID Line at Health Links – Info Santé at 204-788-8200 or toll-free at 1-888-315-9257 to receive your result. Timelines for COVID-19 test results may vary due to current testing volumes and the location where you were tested. It may take several days for COVID-19 test results to become available. Please continue to follow instructions to self-isolate (quarantine). Information on self-isolation is available here: Manitoba.ca COVID-19 factsheets. No, Shared Health COVID-19 Online Results Display will only show the latest result that is available. If you have undergone multiple COVID-19 tests, refer to the taken date to confirm which result is displaying. The taken date will be updated as new results become available. Did this resolve your issue?YesNo Thank you for using the COVID-19 Online Results Display.Help Submission formPlease complete the following information, and include a brief description of the problem.Your Name:* First Last Email Address:* Your Phone #:*What error message do you see?Which device are you using?please choose oneMobile PhonePersonal ComputerTabletWhich internet browser are you using?please choose oneApple SafariGoogle ChromeMicrosoft EdgeMicrosoft Internet ExplorerMozilla FirefoxOtherBrowser version (if known)?Which Operating System are you using?please choose oneMac OSMicrosoft WindowsOtherOperating System version?Brief description of problemNote: do not include any personal health information such as your Manitoba Health Personal Health Information Number (PHIN) in your email. A member of our support team will contact you to provide assistance.CAPTCHACommentsThis field is for validation purposes and should be left unchanged.
