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Pandemic Response Level: critical icon Manitoba - CRITICAL
COVID-19 Information: Latest updates for Manitobans and resources for health providers.

Support Questions

How do I reach the Technical Support Desk / Administrator?

Please use this Help form to submit a brief description of the issue.

Note: do not include any personal health information such as your Manitoba Health Personal Health Information Number (PHIN) in your email.

If possible, please include the following additional information which will help us narrow down the issue:

  • The error message that comes up
  • The device you are using (i.e. tablet, computer, cell)
  • The browser and version you are using (i.e. Chrome, Edge, Safari)
  • The operating system and version (i.e. Mac, Windows)

A member of our support team will be in touch to provide assistance.

What do I do if I forget my password?

Please use this Help form to submit a brief description of the issue.

What do I do if I forgot the username I used to register for Shared Health COVID-19 Online Results Display?

Please use this Help form to submit a brief description of the issue.

The application is freezing or I am receiving unexpected error messages.

Follow these suggestions to resolve application issues:

  • Close the browser
  • Restart the browser
  • Try to access a website that you have used before to confirm your internet is working
  • Restart your device.

If the above steps do not work, please use the Help form to submit a brief description of the issue.

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