In 2015 and 2016, Prairie Mountain Health (PMH) began work to ensure that the needs and perspectives of patients and their families were at the centre of care, programs and services that PMH provides. PMH was fortunate to have Cindy Parypa in the role of Patient and Family Engagement. Cindy embraced this role and began work to create a toolkit that would assist patients, families and staff in engagement. With the support and expertise of clients, families and the Local Health Involvement Groups, Cindy was able to create an Engagement Framework for PMH as well as a guide for staff and patients. This guide became the foundational document from which a provincial guide was created.
Cindy was relentless in developing partnerships and working with many different people, departments and programs. She developed tools, presentations and educational materials to share with a variety of groups including physicians, leaders, and program and facility staff.
Cindy took every opportunity to engage and remind PMH staff about the importance of patient and family engagement. With the foundation created through Cindy’s work, PMH will be able to continue their journey with patient and family engagement.